helpinternationalbenidorm

Booking Doctors Appointments Prescription Changes

There is a very simple App available to book non-urgent doctors appointments

It is called GVA +Salut. and is available on Google Play store free

It is only available in Spanish and Valenciano but is very easy to use.

You will have to protect it with a PIN. Then you can add up to 4 users. All you need to do is put in the last 7 numbers of the SIP and date of birth dd/mm/yyyy.

Then click on Solicitar Nueva Cita. Request New Appointment. It will give you dates available for your doctor or nurse and you click on the time you want and confirm.

The nurse appointments may not be suitable for procedures such as injections and dressings and blood tests.

You can see upcoming appointments and cancel them if you need to.

You no longer need to collect your prescription within 10 days of the date on the calendar, as the calendar system has been abolished. Any medication can be picked up from 2 weeks before the due date up until the end of the prescribed period.

helpinternationalbenidorm

Message from British Consul about next day appointments available for Residencia in Alicante City, Oficina de Extranjeria

“Just to remind you that British nationals who live in the Alicante province can get next day residency appointments by selecting the option POLICIA – CERTIFICADO UE (EXCLUSIVAMENTE PARA REINO UNIDO). The local authorities in Alicante inform us that they open up appointments on a daily basis and that there is quite a lot of availability each day. ( Note from Help. It looks like these appointments are only in Alicante City)

A reminder of instructions to book an appointment:

·       Go to the website: https://sede.administracionespublicas.gob.es/icpplus/index.html

·       Select the province “Alicante” from the drop down menu

·       Select the option POLICIA – CERTIFICADO UE (EXCLUSIVAMENTE PARA REINO UNIDO)

·       Follow the steps to confirm the appointment

When you go to your appointment, make sure you bring the correct supporting documentation which is:

·       Proof of income

·       Proof of healthcare cover

·       Your padron

·       Your passport

·       The completed application form EX 18

·       The payment form with proof the payment has been taken”

Remember to take photocopies of all documents. There are two payment forms one for Policia and the other for Oficina de Extranjeria. Make sure you have the correct one for the type of office you are going to or you will have to pay twice.

Click on the office you are going to. Fill in the form online. Print it off and take it to your bank to pay, and take receipts with you for appointment.

Oficina de Extranjeria

Police

helpinternationalbenidorm

Social Service Aid for People with Disability or Chronic Illness Especially Dementia

Help Benidorm is frequently asked to assist people in claiming benefits for people with dementia. The aid available come under the Law of Dependency (La Ley de Dependencia) See our section Social Service Aid

There is a wide amount of help available through the local social services department providing the claimant has been resident in Spain and on the padron for five years.

This can range from home help, meals on wheels, personal carer to a place in a public nursing home or up to 700 euros a month towards cost of care in a private home.

The amount of aid depends on the claimant’s degree of disability, ranging from 1 to 3.

You will need someone who can speak Spanish to negotiate the system. the journey starts at the medical centre were you must ask for a medico-social report. This involves seeing the practise nurse then the doctor. Next you should make an appointment with your local social worker. The medical centre should be able to tell you where to go.

A basic wheelchair and air mattresses (colchon antiescaros) to prevent bedsores may be available on prescription.

See our page on social service aid for more details.