UK Nationals Resident in Spain should apply for new UK EHIC and not the new GHIC

New UK EHIC for health cover in EU. The UK has introduced a new Global Health Insurance Card (GHIC)to replace the EHIC card once it has run out. However this is not available to UK residents of EU countries such as Spain. If you are a Spanish resident and have an S1, E121, E106 or E109 you should apply for the new UK EHIC (not the GHIC) at

New Rules Attendance and Carer’s Allowance

No Change to Exportable Benefits such as Attendance Allowance if you have Spanish Residency before 31st December 2020. People already claiming benefits such as Attendance Allowance and Carer’s Allowance from the UK will see no change in their benefits.

New claims can still be made providing you can prove you were a Spanish Resident before 31st Dec 2020. You will have to send a copy of your residency card.

UK Pensions and health care with S1 continue as before Brexit.

However UK nationals taking out Spanish residency after 31st December will no longer be able to claim Attendance Allowance or Carer’s allowance. Source website. More information at :

Covid-19 Vaccine Roll-out

Covid-19 Vaccine has started in Valencia. People will be contacted in turn by Sanitat and are asked not to contact their health centre. Phase 1 from Jan to March 2021: People in old peoples homes. Health and social care workers. People living at home with Grade 3 disability (65%).Phase 2 from April to June 2021: Other People in High Risk groups. Not so far defined. From July 2021 Phase 3 Other people in High risk group. Not so far defined. Source; in Spanish only. Government site:

Covid-19 Control Measures 7th till 31st Jan 2021

New Covid confinement measures for Valencia Region. From 7th till 31st January 2021:Land movement in and out of Valencia Region not permitted.Curfew 10pm. Bars and restaurants to close at 5pm.Maximum 4 people per table. No smoking on the terrace.Shops limited to 30% capacity.Reunions of family and friends limited to 6 people at home or outdoors. (Except if from same household). Several towns have been put in total lockdown. In Alicante province these are Polop, Alcoy and Castella. These have had a very high incidence of Covid in the last week. Benidorm had had a stable incidence of positive Covid tests at quite a low level until December but that has doubled in December. Source Sanitat Valencia

Valencia Community Enters Phase 2 on 1st June.

From Monday 1st June 2020 La Comunidad de Valencia enters into Phase 2. (Source Diaro Informacion)People with symptoms of Covid-19 can get a PCR test from their health centre.WHAT YOU CAN DO IN PHASE 2.Most public spaces, including beaches, swimming pools, shops, restaurants, cinemas etc will open but with conditions, in the main limiting them to 30% capacity. Night time bars and discos will remain closed.You can go out for exercise any time except for the hours reserved for over 70’s which are 10-12 and 19-20 hours. 1. Active tourism can take place in groups of up to 20 people by prior appointment.2. Congresses and work meetings can take place and driving schools and academies can open with limitations.3.Beaches can open for bathers keeping a 2 metre distance but local authorities can put their own control measures in place. You can go to any beach.4. Swimming pools are limited to 30% capacity by appointment and showers and changing rooms remain closed.5.Restaurants can open their interiors to 40% capacity, outside terraces remain with 50% capacity and a maximum of 10 people.6.Hotels can open their communal spaces but any group act ivies must be limited to 20 people.7.Cultural centres such as libraries, monuments, cinemas etc can open to 30% capacity.8. Shops and commercial centres can open to 30% capacity but must have priority hours for over 65’s.9.Visits to residents of nursing homes are permitted by appointment.10. Gyms and sports centres can open with 30% capacity.11.Weddings are limited to 100 guests and 50% capacity of venue.12 Churches and places of worship are limited to 50% capacity.13. Funerals. Attendees are limited to 15 indoors and 25 out doors.


Benidorm council is launching a scheme to give people and families who have lost income due to the crisis  a minimum of 200 euros a month for the next three months, This is increased for every member of the family by 50 euros. It is available to people who have been on the Benidorm padron for at least a year and have income less than 1,075 per month for a single person, increased for every extra family member by 0.2 and the income limit is double if their is a disabled person in the household.

Fill in the  application and  bank details form found  at and email them with copies/photos of passport and NIE residencia (both sides) OF ALL FAMILY MEMBERS to or you can take them to the town hall or its sub-offices between 8am and 3pm.

The forms should be filled in in Spanish. It is best to write nothing in English as they may be rejected. If you have Adobe Acrobat Reader or Docuhub you can fill in the form by downloading and saving them and use the edit facility to fill and sign.

For people who are not empadronado including people who have not taken out residencia and may be on cash in hand short term work their only option is foodbanks.

Help has supported the Benidorm’s British Business Associations food bank. They inform us that their flow of donations is starting to dry up so if anyone would like to donate to them please visit their Facebook page


INFORMATION FOR TOURISTS. The Spanish Government has a list of hotels that will stay open for stranded tourists. In Alicante province these are: Alicante Hills, Apartamentos El Plantío Golf Resort. Hotel Goya Alicante.

18th March 2020 Covid-19 Coronavirus update.

Sanitat announced yesterday that there are 304 cases of Covid-19 Coronavirsus in Alicante province. 48 are in hospital with 18 being in ITU (intensive care unit). There are 12 public hospitals in Alicante. This would mean on average each hospital would have 4 cases of Covid-19 with on average 1.5 patients in the ITU. This means the service at present is far from being overrun.

Yesterday the British government also suggested social distancing, advising people to work from home if possible and not to go out to pubs ,restaurants and theatres etc, and for the over 70’s to stay at home. However there will be no legal requirement to do so.

Spanish Government Lock-down Whole Country

Trips away from your usual resident are being severely limited from Monday 16th March.

You are only allowed to leave your normal place of residence to :

1 Go to work

2 Visit the shops that are open or pharmacy or bank.

3 Visit an elderly or disabled person or collect child.

4 Return to your normal place of residence.

Any unjustified movement can be sanctioned with a fine.

There is no mention of going to hospital or GP for non Coronavirus matters. I suppose you should ring up to confirm before going.

I read hairdressers, tobacconists, news kiosks and IT shops will remain open. Presumably to keep morale up “a packet of fags for hubby and a hairdo for the misses”. And so people can keep informed and work from home on their working computer etc.

Vulnerable people are advise to stay indoors as much as possible.

Avoid kisses and hugs etc.

Vulnerable people are:Over 60’s, People who suffer from : High Blood Pressure, Diabetes, Heart or Lung Disease, Cancer or Immunodeficiency. Pregnant women

If you can, it would be better to get a fit person to go out and run the errands .

Advice for Vulnerable people

Stay at home. Avoid public transport. if you do go out avoid crowded places where it is not possible to keep a distance of 1 metre between you and other people.

If you are worried that you may be infected with coronavirus Covid-19 you can complete an autotest on the Sanitat website. It is only available in Spanish and Valenciano though.

Medical facilities, to decide according to their situation, whether to cancel non urgent operations, out patient clinics, and diagnostic tests.

They can co-opt private hospitals into the public system . They can take over other building to use as medical facilities.

The government can commandeer public and private businesses to control production .

They will ensure food supply is mainlined.

The right to use the armed forces if needed is an available option.

State of emergency “alarma” to be declared from 14th March 2020 through out Spain

There are three grades of State of Emergency in Spain 1 state of alarm, 2 extraordinary state and 3 state of siege.
The first and less severe state of emergency is being declared from tomorrow.
To find out information about the situation in Spain we suggest you read EL Pais in English.

“The Spanish government announced on Friday that it was implementing a state of alarm for 15 days in a bid to control the spread of the coronavirus pandemic in the country. Speaking during a press conference at around 3.30pm, Prime Minister Pedro Sánchez informed the Spanish public that the Cabinet would meet tomorrow to put the measure into effect, allowing the government to temporarily restrict the movement of citizens. Fundamental rights, however, will not 

be affected.“We are only in the first phase of combatting the virus,” Sánchez said on Friday. “We have some very tough weeks ahead of us. We cannot rule out reaching 10,000 [infections] by next week.”

The Socialist Party leader went on to explain that the state of alarm “would allow for the maximum mobilization of resources against the virus, but victory will depend on each one of us. Heroism also consists of washing your hands and staying at home. We are going to stop the virus with responsibility, and with unity.

“We will overcome this emergency by relying on advice from science and with support from all or the resources of the state,” he continued. “But it is also undeniable that we will manage it sooner, and with the least human, economic and social damage possible if we do it together.”Heroism also consists of washing your hands and staying at home”   from El Pais in EnglishToday the Sanitat stated that there were 119 cases of Covid 1- coronavirus in Valencia Region, 30 of those in Alicante province.
They state routine surgery, non urgent outpatient appointments and diagnostic tests may be cancelled. They may have to commandeer  public and private building to use as medical facilities. ( there has been talk about using the Benidorm hotels but the numbers at present don’t make that seem likely.)
 Most councils have shut public buildings ,schools ,sport centres etc and banned mass event Benidorm is suspending the outdoor markets.

It would seem that the government could use drastic powers to restrict movement of people and shut businesses.

An area of 7,000 residents in Catalonia west of Sitges has been put in lockdown because of a growing spike of cases jumping from 20 to 52 in one day.

All bars and restaurants will be closed throughout Valencia region but home delivery is not affected.

REMEMBER:  FEVER COUGH SHORTNESS OF BREATH .    FIRST CALL SANITAT STAY AT HOME CALL 900 500333 English speaking advisers available.
Wash your hand well when you come back home. Covid-19 Coronavirus doesn’t usually cause runny nose and sore throat so if you have these symptoms you probably have a cold.





Sore throat and runny nose only occur in about 5% of Covid-19 cases.

If you have returned from a high-risk zone (eg Italy) or been in contact with someone who has been confirmed to have the virus also call the number. 

Cover your nose and mouth if you cough. Wash your hands frequently.

Keep your distance from people and avoid unnecessary gatherings,

This is based on advice from Sanitat Valencia Health Service and W.H.O by Dr  Kevin Jackson of Help International Benidorm.

Our numbers are    President 607 387 040     Welfare 607 386 964

UK Passport renew must now be done online or with smartphone.

It is quite easy for people handy with a smartphone. First take a good selfie with plain white background and then type into your browser Renew UK Passport bring up a link to the site.Make sure it is the genuine www. site. It costs 105 euros or free if you are over 90.

UK Passport Renewal at Round Town Travel Avda Dr Severo Ochoa 2, Benidorm
You can get your passport renewed here for 160 euros or 30 euros if you are over 90. They send off your old passport and you will get a new one in the post together with your old passport in separate envelopes delivered by courier. Passport renewal con now only be done online or with smartphone so those not tech savy this is a good option.
Telephone 966 811123. If you do not live in Benidorm ask in a British owned business such as Estate agent etc to see if they will do it for you.

Will exportable benefits like AA continue after Brexit ?

Exporting Disability Living Allowance, Attendance Allowance & Carers Allowance following European Court of Justice ruling C-299/05 of 18th Oct 2007
This may sound like gobbledy-gook but was the ruling of the European Court of Justice that allowed certain benefits including Attendance Allowance to be “exported” from the UK to other EU countries. I can find no information on how these benefits will be affected after the transition period ends on 31st Dec 2020. The UK will no longer be bound by the ECJ after that date. Help has a number of clients on Attendance Allowance, so it is of great interest to them, If anyone has heard anything on this subject, please let us know. (Disability Living Allowance has been replaced by Personal Independence Payment.)

Brexit Transition Period up to 31st Dec. 2020

Help has been receiving enquires about changes occurring after Brexit day which was yesterday. As far as we understand there is going to be very little change until the end of the transition period on 31st December 2020. Please see more details at UK Government site .

UK nationals living in Spain should follow previous advice which is get your residencia sorted and change your driving licence to a Spanish one. You can do this as before up to 31st December 2020. Failure to do this could have unintended consequences such as loss of healthcare rights and your UK pension may not be increased annually.

5th March 2020 AGM Help Benidorm

Held at 11.00 am at Centro Social Jose Llorca, C/ Goya S/N Benidorm.

All members should renew their membership by then in order to attend and vote.

We are still looking for a new treasurer. Please let the president know if you would be interested in this role. All you need is probity, and a basic knowledge of Excel.

Message from British Consul about next day appointments available for Residencia in Alicante City, Oficina de Extranjeria

“Just to remind you that British nationals who live in the Alicante province can get next day residency appointments by selecting the option POLICIA – CERTIFICADO UE (EXCLUSIVAMENTE PARA REINO UNIDO). The local authorities in Alicante inform us that they open up appointments on a daily basis and that there is quite a lot of availability each day. ( Note from Help. It looks like these appointments are only in Alicante City)

A reminder of instructions to book an appointment:

·       Go to the website:

·       Select the province “Alicante” from the drop down menu


·       Follow the steps to confirm the appointment

When you go to your appointment, make sure you bring the correct supporting documentation which is:

·       Proof of income

·       Proof of healthcare cover

·       Your padron

·       Your passport

·       The completed application form EX 18

·       The payment form with proof the payment has been taken”

Remember to take photocopies of all documents. There are two payment forms one for Policia and the other for Oficina de Extranjeria. Make sure you have the correct one for the type of office you are going to or you will have to pay twice.

Click on the office you are going to. Fill in the form online. Print it off and take it to your bank to pay, and take receipts with you for appointment.

Oficina de Extranjeria


Social Service Aid for People with Disability or Chronic Illness Especially Dementia

Help Benidorm is frequently asked to assist people in claiming benefits for people with dementia. The aid available come under the Law of Dependency (La Ley de Dependencia) See our section Social Service Aid

There is a wide amount of help available through the local social services department providing the claimant has been resident in Spain and on the padron for five years.

This can range from home help, meals on wheels, personal carer to a place in a public nursing home or up to 700 euros a month towards cost of care in a private home.

The amount of aid depends on the claimant’s degree of disability, ranging from 1 to 3.

You will need someone who can speak Spanish to negotiate the system. the journey starts at the medical centre were you must ask for a medico-social report. This involves seeing the practise nurse then the doctor. Next you should make an appointment with your local social worker. The medical centre should be able to tell you where to go.

A basic wheelchair and air mattresses (colchon antiescaros) to prevent bedsores may be available on prescription.

See our page on social service aid for more details.

Loss Passport now you can apply online for Emergency Travel Documents


Any British national who needs to travel urgently but doesn´t have a full validity passport (it could be lost, stolen, expired or damaged) has to apply online for an Emergency Travel Document.

If you or anyone else is in that situation, they should apply online at:

They will have to upload their photo, travel booking confirmation and any other documents requested and pay online.

As long as the application has been completed correctly, the customer will get an email within two working days advising them to go and collect the document from their nearest British Consulate.

If you have any vulnerable customers who are finding it difficult to apply online, they can contact the British Consulate on 965 21 60 22.

Who we are, What we do, Where we meet.

We are an English speaking charity without any religious or political affiliations that assists people of all nationalities in times of crisis or ill health in and around Benidorm.

We meet every Thursday at 10.30 am, first for an informal drop-in at the cafe of Centro Social Jose Llorca Linares, C/Goya s/n, Benidorm. Then we have a formal meeting at 11.

There is a car park opposite where the Wednesday market is held. The lower level is for residents’ parking only. The upper level is free for non Benidorm residents or there is metered parking Avenida Foietes. The centre is 400m from the tram station.

If you would like to know more about us and our events please follow the link to our Facebook page or come along on a Thursday morning. New members always welcome

New Christmas and New Year Covid Measures

Due to a 27% increase in Covid-19 incidence this week, Sanitat Valencia has reversed the freedoms for Christmas and New Year. As from Monday 21st December reunions of family and friends whether at home or outside will be limited to six people consisting of people from a maximum of two households. The curfew will be reduced to 11pm except for 24th and 31st December when it will be midnight. The borders of Valencia region will be closed except for people returning to their place of residence. Source Twitter account GVA Sanitat.

Covid Christmas Restrictions

Sanitat Valencia has announced that it will permit family reunions of up to 10 people on 24,25 & 26 of Dec and 1,5 & 6 of Jan 2021 and the curfew on those days will be 1.00 hours. This does not include reunions with friends which will continue to be limited to 6.

Source; ” Información” newspaper.

COVID 19 Update, dealing with Second Wave

As taken from website of Sanitat Valencia.Until 9th Dec. Curfew from midnight to 6.00am. Meetings of family or friends whether in private or public must be limited to 6 people unless they all live together.

Symptoms of Covid. If you have ONE of the following symptoms; a new cough, shortness of breath, sore throat or fever more than 37.5, you should register for a Covid test at…It is in Spanish, you do not need a SIP number. or you can phone 900 300 555. If you have problems with language, especially if you are concerned you can ring the emergency number 112 as they should have multilingual operators available.

Residency Talk Thursday 26th November 10.00 Benidorm Town Hall


Babelia has received a grant from UK government to help people with their residency in relation to Brexit which will now change to TIE Foreign Resident’s Card, instead of the green EU residency.

UK Nationals are advised to get the TIE, but if you have permanent residency with the green EU residency card it is not compulsory but may help in facilitating travel back to Spain and accessing certain Spanish benefits.