1st Meeting of Help in 2020, Thus 9th January

Public holidays in Benidorm 2020

Wed 1st Jan. New Year’s Day Mon.

6th January Reyes/Epithany/12th Night

Thus 19th March St Joseph’s Day

Thus. 9th April Maundy Thursday

Fri. 10th April Good Friday

Mon. 13th April Easter Monday

Fri. 1st May Fiesta Labour Day

Wed. 24th June . Fiesta San Juan

Sat. 15th August. Fiesta Maria Asumpta

Fri. 9th October. Fiesta Community Valencia

Mon. 12th October. National Fiesta Spain

Wed 11th November. Local Benidorm Fiesta

Tues. 8th December. Fiesta Immaculate Conception

Friday 25th December. Christmas Day

December events. Last Meeting before Break 19th December

Sat 7th Dec. 1.30. Intercambio group Spanish Christmas Lunch at Oasis Restaurant. La Nucia Opposite Lidl, contact Anne Rose.
Food and Sobremesa (table-talk)
21st Dec. 9.00 to 16.00. Charity Bag Pack at Iceland to raise funds for our organisation.
Avenida Dr. Severo Ochoa, 24 , Near Benidorm Palace. Volunteer packers required.

Dress Code Christmas Jumper or other festive attire.

Message from British Consul about next day appointments available for Residencia in Alicante City, Oficina de Extranjeria

“Just to remind you that British nationals who live in the Alicante province can get next day residency appointments by selecting the option POLICIA – CERTIFICADO UE (EXCLUSIVAMENTE PARA REINO UNIDO). The local authorities in Alicante inform us that they open up appointments on a daily basis and that there is quite a lot of availability each day. ( Note from Help. It looks like these appointments are only in Alicante City)

A reminder of instructions to book an appointment:

·       Go to the website: https://sede.administracionespublicas.gob.es/icpplus/index.html

·       Select the province “Alicante” from the drop down menu


·       Follow the steps to confirm the appointment

When you go to your appointment, make sure you bring the correct supporting documentation which is:

·       Proof of income

·       Proof of healthcare cover

·       Your padron

·       Your passport

·       The completed application form EX 18

·       The payment form with proof the payment has been taken”

Remember to take photocopies of all documents. There are two payment forms one for Policia and the other for Oficina de Extranjeria. Make sure you have the correct one for the type of office you are going to or you will have to pay twice.

Click on the office you are going to. Fill in the form online. Print it off and take it to your bank to pay, and take receipts with you for appointment.

Oficina de Extranjeria


Social Service Aid for People with Disability or Chronic Illness Especially Dementia

Help Benidorm is frequently asked to assist people in claiming benefits for people with dementia. The aid available come under the Law of Dependency (La Ley de Dependencia) See our section Social Service Aid

There is a wide amount of help available through the local social services department providing the claimant has been resident in Spain and on the padron for five years.

This can range from home help, meals on wheels, personal carer to a place in a public nursing home or up to 700 euros a month towards cost of care in a private home.

The amount of aid depends on the claimant’s degree of disability, ranging from 1 to 3.

You will need someone who can speak Spanish to negotiate the system. the journey starts at the medical centre were you must ask for a medico-social report. This involves seeing the practise nurse then the doctor. Next you should make an appointment with your local social worker. The medical centre should be able to tell you where to go.

A basic wheelchair and air mattresses (colchon antiescaros) to prevent bedsores may be available on prescription.

See our page on social service aid for more details.

Advise from British Consulate about preparing for Brexit

This may be the last chance to exchange your UK driving license to a Spanish one in case of a hard Brexit on 31st October 2019. A UK license would probably not be valid for Spanish residents and non-residents may require an international driving license which is easily available for instant issue at designated British Post Offices.

Also British residents in Spain should ensure they have their health provision sorted out. Either by obtaining a SIP card for pensioners or for people under pension age applying to the Generalitat de Valencia for public health cover by paying a monthly contribution under the special convention. This is a cheaper alternative to private health cover.

Also all residents should be on the Padron with their local council. This gives proof that they have lived in the area. For benefits under the Law of Dependency which covers social care (home care,places in government funded nursing homes etc.) foreign residents must be able to prove they have lived in Spain for 5 years to be eligible.

Help meetings restart on 5th September at 10.30 am.

We will start to hold meetings again after the summer break next week. In September we will be having a tapas lunch in a nearby restaurant after one of the meetings. Also we have planned to organise a course of Cardio Pulmonary Resuscitation provided by the Spanish Red Cross. Further details of both meetings will be published soon.

Also in October there is the trip to Ibiza which is fully booked. We hope everyone has had a good summer break and we look forward to seeing you all again.

Loss Passport now you can apply online for Emergency Travel Documents


Any British national who needs to travel urgently but doesn´t have a full validity passport (it could be lost, stolen, expired or damaged) has to apply online for an Emergency Travel Document.

If you or anyone else is in that situation, they should apply online at: www.gov.uk/emergency-travel-document

They will have to upload their photo, travel booking confirmation and any other documents requested and pay online.

As long as the application has been completed correctly, the customer will get an email within two working days advising them to go and collect the document from their nearest British Consulate.

If you have any vulnerable customers who are finding it difficult to apply online, they can contact the British Consulate on 965 21 60 22.

Who we are, What we do, Where we meet.

We are an English speaking charity without any religious or political affiliations that assists people of all nationalities in times of crisis or ill health in and around Benidorm.

We meet every Thursday at 10.30 am, first for an informal drop-in at the cafe of Centro Social Jose Llorca Linares, C/Goya s/n, Benidorm. Then we have a formal meeting at 11.

There is a car park opposite where the Wednesday market is held. The lower level is for residents’ parking only. The upper level is free for non Benidorm residents or there is metered parking Avenida Foietes. The centre is 400m from the tram station.

If you would like to know more about us and our events please follow the link to our Facebook page or come along on a Thursday morning. New members always welcome

Booking Doctors Appointments Prescription Changes

There is a very simple App available to book non-urgent doctors appointments

It is called GVA +Salut. and is available on Google Play store free

It is only available in Spanish and Valenciano but is very easy to use.

You will have to protect it with a PIN. Then you can add up to 4 users. All you need to do is put in the last 7 numbers of the SIP and date of birth dd/mm/yyyy.

Then click on Solicitar Nueva Cita. Request New Appointment. It will give you dates available for your doctor or nurse and you click on the time you want and confirm.

The nurse appointments may not be suitable for procedures such as injections and dressings and blood tests.

You can see upcoming appointments and cancel them if you need to.

You no longer need to collect your prescription within 10 days of the date on the calendar, as the calendar system has been abolished. Any medication can be picked up from 2 weeks before the due date up until the end of the prescribed period.